christmas elf horse tail bow

We ship from our UK warehouse worldwide!

Order before 13:30 GMT will be despatched on the same day*. 

Any orders placed after this point will be dispatched the next working day (Monday-Thursday only. Orders placed on Fridays, Saturdays and Sundays will be despatched on the following Monday).

*Please note only orders where all items are in stock will be despatched the same day. We will not split orders unless stated at point of ordering and split orders have to be in the UK only. Backorders will be despatched with free delivery. We do not offer backorders on orders outside the UK. 

ALL DELIVERY TIMES QUOTED BELOW ARE 'WORKING DAYS' EXCLUDING FRIDAYS AND WEEKENDS. WE DO NOT GUARANTEE ANY DELIVERY SERVICE TIMESCALES. ALL DELIVERY TIMES ARE ESTIMATES. PRICES INCLUDE VAT / TAXES (WHERE APPLICABLE). 

UK (inc. Highlands, Channel Islands, Isle of Man & Northern Ireland)

• Royal Mail - Tracked 48: Up to 7 day service  £3.95 (FREE on orders over £99)
• Royal Mail - Tracked 24: 1-2 Day service £4.95
• Fedex - Mainland: Next day service £6.50 (FREE on orders over £99*)
• Fedex - Highlands: 2 Day service  £16.95  (FREE on orders over £200)
• Fedex - Northern Ireland/ Isle of Man/ Truro (Scilly Isles): 2 Day service £24.95  (FREE on orders over £250)
• Fedex - Channel Islands: 2 Day service £27.50 (FREE on orders over £250)
• Collection - Warehouse collection from HP22 4ND (Collection by appointment only. Please email us to arrange)

Republic of Ireland

• Royal Mail - International: Up to 10 day service £19.95 (FREE on orders over £200)
• Fedex - Europe: 2-3 Day service from £24.95  (FREE on orders over £250)
• Fedex - Duty/Taxes Paid: 5 Day service £50.00  (FREE on orders over £500)
• Collection - You can arrange to have your own courier collect (Please email us to arrange)

Europe

• Royal Mail - International: Up to 14 day service £24.95 (FREE on orders over £300)
• Fedex - Road Freight: 4-7 Day service from £34.95 (FREE on orders over £300)
• Collection - You can arrange to have your own courier collect (Please email us to arrange)

USA

• Royal Mail - International: Up to 21 day service from £24.95
• Fedex - International: 1-2 Day service from £29.95
• Collection - You can arrange to have your own courier collect (Please email us to arrange)

Canada

• Royal Mail - International: Up to 21 day service £29.95
• Fedex - International: 4-5 Day service from £34.95
• Collection - You can arrange to have your own courier collect (Please email us to arrange)

Australia/ New Zealand

• Fedex - International: 7 Day service from £74.95
• Collection - You can arrange to have your own courier collect (Please email us to arrange)

Gulf states

• Fedex - International: 3-5 Day service from £49.95
• Collection - You can arrange to have your own courier collect (Please email us to arrange)

Rest of the World

• Fedex - International: 7-10 Day service from £79.95
• Collection - You can arrange to have your own courier collect (Please email us to arrange)

BACKORDERS - ORDERS PLACED OUTSIDE UK MAINLAND WILL ONLY BE SHIPPED ONCE ALL PRODUCTS ORDERED ARE AVAILABLE. 

IF YOU REQUIRE IMMEDIATE DELIVERY, PLEASE ONLY ORDER PRODUCTS IN STOCK. 

ROYAL MAIL POSTAL SERVICE

ROYAL MAIL SERVICE (UK, Northern Ireland, Isle of Man, Scottish Highlands and Channel Islands Only) offers the following delivery options:

• GPS Tracked service online
• Deliver my package to a Safe Place: Leave in Garage, Porch
• Deliver my package with Neighbour: Leave with neighbour, reception or guard.
• Deliver my package at a Post Office: Hold for Collection (UK Only)

ROYAL MAIL INTERNATIONAL TRACKED SERVICE (Republic of Ireland, Europe, USA and Canada) offers the following delivery options:

• GPS Tracked service online (parcel notifications only once delivered)
• Airmail service by UK Royal Mail and local countries postal service
• Deliver my package to a Safe Place: Leave in Garage, Porch
• Deliver my package with Neighbour: Leave with neighbour, reception or guard

FEDEX WORLDWIDE COURIERS

If you choose FEDEX International Priority, you will receive a notification from FEDEX DELIVERY

FEDEX DELIVERY offers the following delivery options:

• Change Delivery Date
• Deliver to a Neighbour 
• Leave package at a Secure Place 
• Deliver to a Pickup Point
• Deliver to a Different Address
• Add Driver Instructions
• Fedex will provide you with email/ SMS updates about your shipments progress.

If you require different shipping options, please visit our online stockists for alternative costs and shipping options.

Please note, if your order is travelling abroad, you may need to pay customs or import duties, once it reaches your homeland. These charges are out of our control and we have no way of predicting what they may be. Therefore, we cannot be held responsible any further customs duties and taxes applied. 

Customs charges vary from country to country. Click HERE to find the thresholds before taxes and duties, or speak to your local tax office. Customs can also delay the delivery of orders, which again are out of our control.